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SonyEricsson W960i Contact or Messaging related problems

It was 1 month ago when I had my first brush with the SE W960i’s Messaging problem. As discovered then, the problem is related to the phone’s Contacts. After fiddling with it for a month, I finally found a permanent solution to the problem.

First of all, here are the possible symptoms of the Contact/Messaging problem:

  • Contact’s name and/or picture does not show when a call comes through
  • Contact’s name does not show in Messages
  • When trying to view some/all messages, an error message saying the message is incomplete and/or Access is denied is displayed on screen and the messages cannot be viewed.
  • When a voice command is added to a contact and the phone is rebooted, the above symptoms appear. However, if all voice commands are deleted and the phone rebooted, the above symptoms disappears

    • The cause of all the above symptoms is you have contacts saved in your SIM card. To fix the problems, remove all contacts from your SIM card and reboot your phone.
    To do this on the SonyEricsson W960i, go to Contacts -> More -> View folder -> SIM. After that, More -> Mark -> Mark all and then More -> Delete. Now all you have to do is reboot your phone and all your problems will be gone forever (hopefully).

    This entry was posted on Thursday, April 24th, 2008 at 2:40 pm and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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