Apr
24
2008

SonyEricsson W960i Contact or Messaging related problems

datePosted on 14:40, April 24th, 2008 by yk

It was 1 month ago when I had my first brush with the SE W960i’s Messaging problem. As discovered then, the problem is related to the phone’s Contacts. After fiddling with it for a month, I finally found a permanent solution to the problem.

First of all, here are the possible symptoms of the Contact/Messaging problem:

  • Contact’s name and/or picture does not show when a call comes through
  • Contact’s name does not show in Messages
  • When trying to view some/all messages, an error message saying the message is incomplete and/or Access is denied is displayed on screen and the messages cannot be viewed.
  • When a voice command is added to a contact and the phone is rebooted, the above symptoms appear. However, if all voice commands are deleted and the phone rebooted, the above symptoms disappears

    • The cause of all the above symptoms is you have contacts saved in your SIM card. To fix the problems, remove all contacts from your SIM card and reboot your phone.
    To do this on the SonyEricsson W960i, go to Contacts -> More -> View folder -> SIM. After that, More -> Mark -> Mark all and then More -> Delete. Now all you have to do is reboot your phone and all your problems will be gone forever (hopefully).

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    Comments:

    jeric on July 27th, 2008 at 9:43 pm
    Gravatar for 'jeric

    is ur phone an ap phone or original from sony ericsson shop?

    yk on July 30th, 2008 at 1:08 pm
    Gravatar for 'yk

    Hi jeric, my phone is an original Sony Ericsson phone distributed by Mid Land.

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